Effective Date: June 29, 2026
Last Updated: September 11, 2026

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PropertyPixels.Media ("PropertyPixels.Media," "we," "our," or "us") is committed to protecting your privacy and safeguarding the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, when it may be shared, and the choices available to you when you visit our website, request services, place an order, or communicate with us.

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This Privacy Policy applies to information collected through PropertyPixels.Media and in connection with the services we provide.

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1. Information We Collect

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We collect information necessary to provide our services, operate our business, improve our website, and communicate with our clients.

Information You Provide

You may voluntarily provide information including, but not limited to:

• Name

• Email address

• Telephone number

• Brokerage or company name

• Property address(es)

• MLS number, when applicable

• Appointment requests

• Property access instructions

• Lockbox or entry information

• Billing information

• Order details

• Special requests

• Communications with our team

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Providing this information is voluntary; however, certain information may be required in order to schedule, perform, or complete requested services.
 

Information Collected Automatically
 

When you visit our website, certain information may be collected automatically, depending on your consent choices and the technologies being used. This information may include:

• IP address

• Browser type and version

• Device type

• Operating system

• Internet service provider

• Pages visited

• Time spent on pages

• Referral source

• General geographic location

• Date and time of access

• Website interactions and usage statistics

• Cookies, pixels, and similar technologies

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This information may be used to operate and secure our website, understand how visitors interact with it, improve user experience, and evaluate our marketing efforts.

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2. How We Use Your Information

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We may use information we collect to:

• Respond to inquiries

• Schedule appointments

• Manage client accounts

• Provide photography, drone, video, floor plan, 3D tour, virtual staging, and related media services

• Deliver completed media

• Process invoices and payments

• Communicate regarding appointments or orders

• Provide customer support

• Improve our website and services

• Send confirmations and service updates

• Measure website performance and marketing effectiveness

• Maintain internal business records

• Comply with legal, tax, and accounting obligations

• Protect against fraud, misuse, or unauthorized activity

• Protect our business, clients, website, and legal rights

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We do not sell or rent personal information for monetary compensation.

 

3. Cookies and Similar Technologies

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Our website uses cookies, pixels, tags, and similar technologies. Some technologies are necessary for the website to operate, while others may be used, subject to applicable consent requirements, to:

• Provide essential website functionality

• Remember visitor preferences

• Measure website traffic

• Analyze visitor behavior and interactions

• Understand referral sources

• Improve website performance and user experience

• Measure marketing and advertising effectiveness

• Support advertising and remarketing activities

• Enhance website security

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We use a cookie consent management tool provided through Usercentrics for Wix. When applicable, visitors may accept, reject, or manage non-essential cookies and similar technologies through the consent banner.

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Visitors may change or withdraw their cookie preferences using the privacy settings control available on our website.

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Certain cookies and technologies that are necessary for website operation, security, or essential functionality may operate without consent where permitted by applicable law.

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Visitors may also control certain cookies through their browser settings. Disabling cookies may affect the availability or functionality of some website features.

Wix states that its consent system prevents non-essential Analytics and Marketing cookies and scripts from operating until the visitor provides the applicable consent.

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4. Analytics and Advertising

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We may use analytics and advertising technologies to understand website performance, determine how visitors find and use our website, and measure the effectiveness of our marketing.

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These services may include:

• Google Analytics and Google Tag

• Google Search Console

• Google Business Profile

• Meta Pixel and Conversions API (CAPI)

• Facebook and Instagram advertising tools

• Wix Analytics

• Other analytics, advertising, or measurement services we may use from time to time

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Depending on the service, your consent choices, and applicable law, these technologies may collect or process information such as:

• Device and browser information

• IP address or IP-derived information

• Website interactions

• Pages viewed

• Referral sources

• Advertising and measurement identifiers

• General location information

• Information about interactions with our advertisements or website

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These third-party services process information according to their own privacy practices and policies.

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Where required, analytics and advertising technologies are subject to the cookie and privacy preferences selected through our consent management system.

Google notes that when Google Analytics is used on a Wix website, information such as an IP address may be transferred to Google's servers in the United States.

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5. Third-Party Service Providers

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To operate our business efficiently, we use third-party service providers that assist with various business functions.

These services may include:

• Website hosting and website functionality

• Online ordering

• Appointment scheduling

• Customer relationship management

• Media hosting and delivery

• Cloud storage

• Payment processing

• Accounting

• Email communications

• Marketing and advertising

• Analytics

• Cookie and consent management
   

Current providers may include, but are not limited to:

• Wix

• HDPhotoHub

• QuickBooks

• QuickBooks Payments

• Google

• Meta

• Usercentrics

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These providers may receive or process information reasonably necessary to provide their respective services and maintain their own privacy and security practices.

We encourage visitors and clients to review the privacy policies of third-party services when appropriate.

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6. Payment Information

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Payments may be processed through third-party payment processors, including QuickBooks Payments.

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PropertyPixels.Media does not intentionally store complete credit card numbers or sensitive payment credentials on its own website servers.

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Payment information submitted through a third-party payment processor is handled according to that provider's terms, privacy practices, and security procedures.

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7. Media and Property Information

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As part of providing our services, we may collect, create, store, or process information relating to properties being photographed or otherwise documented, including:

• Property addresses

• Appointment schedules

• Listing information

• Property access instructions

• Listing agent or client information

• Property photographs

• Floor plans and measurements

• 3D tour information

• Video footage

• Drone imagery

• Other media created in connection with requested services

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This information is used primarily to provide requested media services, fulfill client orders, deliver media, maintain business records, and perform our contractual obligations.

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8. Data Security

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We implement commercially reasonable administrative, technical, and physical safeguards designed to protect information against unauthorized access, disclosure, alteration, loss, or destruction.

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However, no method of electronic transmission, internet communication, or electronic storage is completely secure. Therefore, we cannot guarantee absolute security.

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9. Data Retention

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We retain personal information for as long as reasonably necessary for legitimate business purposes, including to:

• Complete requested services

• Deliver purchased media

• Maintain customer and transaction records

• Provide continuing customer service

• Comply with tax and accounting obligations

• Resolve disputes

• Enforce agreements

• Protect our legal rights

• Meet applicable legal requirements
   

Media files, property information, order information, and client records may be retained for business continuity, recordkeeping, portfolio, licensing, and customer service purposes, subject to applicable agreements and law.

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10. Sharing Information

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We do not sell or rent personal information for monetary compensation.

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We may disclose or share information when reasonably necessary:

• With service providers assisting with our business operations

• To schedule, perform, or complete requested services

• To process transactions or deliver media

• To operate, analyze, secure, or market our website and services

• When required by law, regulation, subpoena, court order, or other lawful process

• To protect our legal rights, property, clients, or safety

• To investigate fraud, misuse, or unauthorized activity

• In connection with a merger, acquisition, sale, financing, reorganization, or other business transfer
   

Third-party analytics and advertising technologies may also process information as described in Sections 3 and 4 of this Privacy Policy, subject to applicable consent requirements.
 

11. Your Privacy Choices and Rights
 

Depending on where you reside and applicable law, you may have rights regarding your personal information, which may include the right to:

• Request access to personal information we maintain about you

• Request correction of inaccurate personal information

• Request deletion of certain personal information where legally permitted

• Withdraw consent where processing is based on consent

• Object to or restrict certain processing activities where applicable

• Manage preferences regarding non-essential cookies and tracking technologies
   

Cookie and tracking preferences may be managed through the privacy settings control available on our website.
 

Requests concerning personal information may be submitted using the contact information provided below.
 

We may need to verify a request before fulfilling it, and certain information may be retained when permitted or required by law.
 

12. Children's Privacy
 

Our website and services are intended primarily for adults and businesses involved in real estate and related activities.
 

We do not knowingly collect personal information from children under the age of 13.

If we become aware that personal information from a child under 13 has been collected without appropriate authorization, we will take reasonable steps to delete it.
 

13. External Links
 

Our website may contain links to websites, platforms, or services operated by third parties.
 

PropertyPixels.Media is not responsible for the content, privacy practices, security, or operation of websites and services we do not control.
 

We encourage visitors to review the privacy policies and terms of third-party websites they visit.
 

14. California Privacy Rights
 

California residents may have additional rights regarding their personal information under the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA), or other applicable California privacy laws where those laws apply.
 

Such rights may include rights to request information regarding certain personal information collected, disclosed, sold, or shared; request correction or deletion; and exercise other rights provided by applicable law.
 

PropertyPixels.Media does not sell personal information for monetary compensation.
 

Requests regarding applicable California privacy rights may be submitted using the contact information below.
 

15. International Visitors
 

PropertyPixels.Media primarily operates in and serves clients within the United States. Visitors from other countries may nevertheless access our website.

Information collected through our website or services may be transferred to, processed, or stored in the United States or other locations in which our service providers operate.
 

Where required by applicable law, we rely on appropriate consent or other lawful mechanisms for the processing of personal information.

International visitors may also use the website's cookie consent and privacy controls to manage applicable non-essential tracking technologies.

16. Changes to This Privacy Policy
 

We may update this Privacy Policy periodically to reflect changes to our services, technologies, business practices, legal requirements, or privacy practices.

When we make changes, we will update the Last Updated date at the top of this page.
 

Material changes may be communicated through the website or by other appropriate means when required by applicable law.
 

17. Contact Us
 

If you have questions regarding this Privacy Policy, our privacy practices, or a request concerning your personal information, please contact:

PropertyPixels.Media

Website: PropertyPixels.Media
Email: Jeremy@propertypixels.media
Phone: 904-891-4314

Primary Service Area:
Raleigh-Durham Triangle, North Carolina, and other locations where services may be provided.